FORGE™ / Service
User testing & design feedback
Observe people using a prototype or product to understand where the experience breaks down.
Custom scope · Proposal before commitment
What this helps you do.
Select the features that support your decision. Your proposal confirms what is included.
Task-based sessions
Find obstacles in real attempts to complete important tasks.
Design feedback
Explore comprehension, usefulness and expectations around the design.
Prioritized findings
Give designers and developers evidence they can act on.
What to bring.
Testable prototype or product, tasks, participant criteria and supported devices.
Agree the scope before the work.
The proposal defines the research question, audience, geography, methods, sample, recruitment, incentives, analysis, deliverables, timing and fees. Fieldwork starts only after feasibility and the study plan are agreed.
Participant information, recording permissions, data access, retention and reporting boundaries are agreed before collection. Use only authorized data; do not send participant lists or sensitive records through the general inquiry form.
Findings are limited by the sources, methods and sample. Forecasts are scenarios, not guarantees; no guaranteed revenue, sample availability or statistical accuracy is implied.