FORGE™ / Service
Email journeys & automation
Connect helpful email content to the moments that matter in a customer relationship.
Custom scope · Proposal before commitment
What this helps you do.
Select the features that support your decision. Your proposal confirms what is included.
Journey and trigger plan
Define welcome, follow-up or retention paths around an agreed purpose.
Platform implementation
Configure approved templates, segments and workflows in the agreed tool.
Consent and delivery checks
Test suppression, unsubscribe and sample journeys before activation.
What to bring.
Email platform, permission records, approved content, customer journeys and sender setup.
Agree the scope before the work.
The proposal defines deliverables, access, supported tools, review rounds, timing and fees. Platform fees, media spend and third-party licenses are separate unless included in writing.
We confirm the brief and responsibilities before work begins. Ongoing support requires an agreement covering capacity, billing frequency and cancellation.
Business results depend on the offer, audience and implementation. No guaranteed rankings, revenue or uninterrupted uptime is implied.
Keep the work connected.
Where does the next handoff go?
Plan the connection between the customer-facing experience and the team responsible for following through.